Listar por tema "hospitality industry"
Mostrando ítems 1-2 de 2
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A long-term view of knowledge agents as key enablers of environmental knowledge
(Proceedings of the European Conference on Knowledge Management, ECKM, 09/2017)Knowledge agents are individuals who contribute to the transformation and exchange of knowledge and who make active use of the knowledge derived from relevant information. From a hotel perspective, knowledge agents are ... -
Environmental knowledge management: A long-term enabler of tourism development
(Tourism Management, 10/2015)A review of the literature confirms that there is a need for knowledge management frameworks which support knowledge creation, particularly in those organisations having to operate in a changing environment. Socialisation, ...
